Thomas & Betts hones fulfillment accuracy with pick-by-weight system
Canadian electrical component supplier Thomas & Betts works hard to ensure that its shipments to distributors and retailers contain exactly what each manifest declares.
Fulfillment mistakes cost time and money, so the company has adopted voice picking technology and incorporated a scale at its pallet-wrapping station to compare the expected and the actual weight of outgoing shipments.
Still, the company wanted to drive down its error rate even further. So last year, Thomas & Betts launched an initiative to fix any mistakes before orders even leave the warehouse and push picking accuracy to close to 100 percent.